Last Updated: 4 September 2025
Welcome to Gen AI for Supply Chain Operations ("the Website"), hosted by the Center of Innovation for Supply Chain Management at Republic Polytechnic ("RP"). By clicking on the "I Agree" icon on www.docai.coiscm.com, you agree to be bound by these Terms of Service ("TOS") as may be amended from time to time. If you do not agree with any part of these TOS, you must not use this Website.
1.1. User: Refers to individuals accepting these TOS on his or her own behalf or in the case of an individual accepting the TOS on behalf of a company or other legal entity, an individual who is authorised by such company or entity to use the Website.
1.2. Account Creation: Users must provide accurate and complete information when creating an account and must keep their account credentials secure. Users are responsible for ensuring that all persons who access our Website through your account are aware of the TOS and that they comply with them.
1.3. Compliance with Laws: Users must comply with all applicable laws and regulations while using the Website.
1.4. Intellectual Property: Users will not reverse-engineer or attempt to exploit the Website's software.
1.5. Restriction on Use: Users agree that contents of this website shall not be produced, republished, uploaded, posted, transmitted or otherwise distributed in any way without the prior written permission of RP.
1.6. Artificial Intelligence Governance: Users undertake to comply with the guidelines and frameworks on Artificial Intelligence Governance as may be issued by the Info-communications Media Development Authority, the Personal Data Protection Commission and/or other Singapore Government bodies from time to time. In particular, Users should actively incorporate human input and oversight in their operational processes.
2.1. By uploading documents to the Website, you warrant that:
2.2. Any content that you upload to our Website will be considered non-confidential and non-proprietary. You retain all ownership rights in your content but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to make it available to our contractors, each of our respective officers, directors, agents and employees.
2.3. Users shall indemnify and hold harmless RP, its contractors and each of their respective officers, directors, agents and employees (collectively "Indemnified Parties") from and against all actions, proceedings, claims demands and expenses whatsoever which may be brought against or suffered or incurred by any of the Indemnified Parties arising from the use of uploaded documents, breach of any applicable laws or breach of intellectual property by Users.
2.4. RP also reserves the right to disclose your identity to any third party who is claiming that any content you uploaded or posted on our Website constitutes a violation of their intellectual property or personal data protection rights.
3.1. Parsing and Evaluation: By uploading a document on the Website, you grant RP and our appointed contractors, agents and professional service providers a non-exclusive, royalty-free, worldwide, sublicensable, irrevocable licence and right to use, modify, analyse and store the uploaded documents for:
3.2. Retention and Deletion:
3.3. Evaluation Purposes: While the document is online, parsed results may be used internally for evaluation and improvement of our services.
3.4. RP undertakes that User uploaded content will not be used for any other commercial purpose outside that described on the Website www.docai.coiscm.com, without first obtaining Users consent.
4.1. User Content: You retain ownership of the documents and content you upload.
4.2. Website Content: All content on the Website, including software, designs, and trademarks, is the intellectual property of RP and/or our contractors and agents and may not be used without prior written consent.
5.1. The Website is provided "as is" and RP makes no representation or warranties in relation to the accuracy or completeness of the information on this Website.
5.2. RP makes no warranty or guarantee of performance, accuracy, or reliability. We do not warrant that information on this Website will be true and not misleading, or that this Website will always be available for use, or that our servers are adequately protected against data loss, data corruption, unauthorised access or electronic attacks.
5.3. RP expressly disclaims any implied warranty, condition or representation, including without limitation that the Website is fit for a particular purpose or does not infringe third party rights.
5.4. In developing this Website, RP may use third party services and/or products including without limitation open source software.
5.5. RP shall not be liable for any damages or losses of any kind, howsoever caused as a result of the direct or indirect use of this Website.
5.6. Nothing on this Website should be taken to constitute professional advice or a formal recommendation. If professional advice is required, services of a competent professional should be sought.
6.1. RP shall have no liability with respect to the Website's failure to perform or function as intended. The Website and its services are provided "as is".
6.2. RP shall not be liable for any loss or profits or revenue, costs associated with business interruption, loss of use of equipment or plant, costs of capital, cost of purchased or replaced equipment, loss of data, claims of customers of the User or for any special, indirect, incidental or consequential damages, including without limitation from use of third party services or products howsoever caused (including through negligence) and regardless of whether RP has been informed of the possibility or likelihood of such losses, costs or damages arising.
6.3. To the maximum extent permitted by law, RP shall in no event whether as a result of contract or tort (including negligence) have any liability whatsoever to you or any third party for any damages whether direct, indirect, special, incidental, consequential or otherwise.
6.4. Users will indemnify and hold RP harmless fully and effectively against any losses, costs, claims, demands, actions, proceedings, liabilities, damages or expenses to which RP may become subject made by any third party or as a result of breach of contract or tort (including negligence) or arising out of, in connection with, and/or related to Users use of the Website and its services.
6.5. Users agree and acknowledge that it is reasonable and fair that the interests of RP are protected by way of the various provisions in this TOS which limit the quantum, scope and/or extent of RP's potential liability to Users and/or third parties.
7.1. RP reserves the right to:
8.1. We reserve the right to terminate or suspend your access to the Website without prior notice.
8.2. Users may terminate their account at any time, which will result in the permanent deletion of all uploaded documents and generated data unless required to be retained for audit or legal compliance purposes.
9.1. The TOS embodies all the terms and conditions agreed between RP and Users and supersedes any and all promises, representations, warranties or other statements whether written or oral made by or on behalf of RP. These TOS shall take precedence over any conflicting provision in any other document entered into between the parties unless these TOS are specifically referred to and the parties authorised signatories expressly agree that a provision is superseded.
9.2. RP's agents are not authorised to make any representations or warranties concerning this Website and Users acknowledge that they do not rely on any representation which is not contained in written documentation specifically referring to these TOS and executed by RP.
10.1. These TOS shall be governed by Singapore law and parties agree to submit to the exclusive jurisdiction of the Singapore courts.
For questions or concerns regarding these TOS, please contact us at help-coi-scm@rp.edu.sg.